I came in because it was the closest auto shop to my Airbnb and because it had good ratings. My reason was that driving down from NJ we hit a mattress that lodged itself under my car and did some minor damage and caused some rattling from some bent metal. All Pro took a look and bolted and bent the heat shield back into place, confirmed no damage except to bumper, provided numbers for nearby body shops and gave me a thorough analysis and opinion on steps moving forward. All this good work and they charged me nothing. I don't know how they stay in business. But hey I'm not complaining, I appreciate the kind gesture and hope the good review counts as some sort of karmic payment. I will come back here in the future for sure!